What are guests scared of? Crime-related hotel experiences and fear of crime

被引：9

作者：

Leung, Xi Y. ^{[1
]}

Yang, Yang ^{[2
]}

Dubin, Elliot A. ^{[1
]}

机构：

[1] Univ North Texas, Dept Hospitality & Tourism Management, 1155 Union Circle 311100, Denton, TX 76203 USA

[2] Temple Univ, Sch Sport Tourism & Hospitality Management, 1810 North 13th St, Philadelphia, PA 19122 USA

来源：

JOURNAL OF TRAVEL & TOURISM MARKETING | 2018年 / 35卷 / 08期

关键词：

Hotel crime; fear of crime; online reviews; crime typology; correspondence analysis; hierarchical linear model; TOURISM; REVIEWS;

D O I：

10.1080/10548408.2018.1473192

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

This study aims to explore the typology of hotel crime and how it is related to guests' fear of crime based on a cause-and-consequence model. A total of 873 TripAdvisor reviews were content-analyzed to develop a typology of hotel crime. High-class hotels experienced more theft, fraud, and burglary while low-class hotels encountered more prostitution and drug-related activities. Hotel guests generated a higher fear of crime when crime occurred inside guest rooms, especially in cases of burglary, theft, or fraud. Reviews mentioning crimes were perceived to be more helpful. Managerial implications and best practices of crime prevention are provided for hotel practitioners.

引用

页码：1071 / 1086

页数：16

共 50 条

[41] THE SPATIAL FACTOR ANALYSIS FOR ANALYSING CRIME-RELATED ASSAULTS IN KUALA LUMPUR
Kamarudin, Muharrir
Fauzi, Rosmadi
Mohammad, Jamilah
JATI-JOURNAL OF SOUTHEAST ASIAN STUDIES, 2012, 17 (01): : 155 - 170
[42] Speed and contextual information of a crime-related video bias the responsibility judgments
Ribatti, Raffaella Maria
Lanciano, Tiziana
de'Sperati, Claudio
Curci, Antonietta
CURRENT PSYCHOLOGY, 2024, : 25403 - 25413
[43] Detection of Feigned Crime-Related Amnesia: A Multi-Method Approach
Giger, Peter
Merten, Thomas
Merckelbach, Harald
Oswald, Margit
JOURNAL OF FORENSIC PSYCHOLOGY PRACTICE, 2010, 10 (05) : 440 - 463
[44] Ruling out feigned crime-related amnesia? A response to Acklin (2022)
Rubenzer, Steven James
BEHAVIORAL SCIENCES & THE LAW, 2023, 41 (04) : 207 - 223
[45] Measuring organised crime-related harms: exploring five policing methods
Tusikov, Natasha
CRIME LAW AND SOCIAL CHANGE, 2012, 57 (01) : 99 - 115
[46] Measuring organised crime-related harms: exploring five policing methods
Natasha Tusikov
Crime, Law and Social Change, 2012, 57 : 99 - 115
[47] Direct Victimization Experiences and Fear of Crime: A Gender Perspective
Sironi, Emiliano
Bonazzi, Leda Maria
PEACE ECONOMICS PEACE SCIENCE AND PUBLIC POLICY, 2016, 22 (02) : 159 - 172
[48] FEAR OF SCHOOL-RELATED PREDATORY CRIME
PEARSON, FS
TOBY, J
SOCIOLOGY AND SOCIAL RESEARCH, 1991, 75 (03): : 117 - 125
[49] IMPACT OF DIRECTLY AND INDIRECTLY EXPERIENCED EVENTS - THE ORIGIN OF CRIME-RELATED JUDGMENTS AND BEHAVIORS
TYLER, TR
JOURNAL OF PERSONALITY AND SOCIAL PSYCHOLOGY, 1980, 39 (01) : 13 - 28
[50] Let's use those tests! Evaluations of crime-related amnesia claims
Peters, Maarten J. V.
van Oorsouw, Kim I. M.
Jelicic, Marko
Merckelbach, Harald
MEMORY, 2013, 21 (05) : 599 - 607

← 1 2 3 4 5 →