Currently most distributed telecoms software is engineered using low- and mid-level distributed technologies, but there is a drive to use high-level distribution. This paper reports the first systematic comparison of a high-level distributed programming language in the context of substantial commercial products. Our research strategy is to reengineer some C++/CORBA telecoms applications in ERLANG, a high-level distributed language, and make comparative measurements. Investigating the potential advantages of the high-level ERLANG technology shows that two significant benefits are realized. Firstly, robust configurable systems are easily developed using the high-level constructs for fault tolerance and distribution. The ERLANG code exhibits resilience: sustaining throughput at extreme loads and automatically recovering when load drops; availability: remaining available despite repeated and multiple failures; dynamic reconfigurability: with throughput scaling near-linearly when resources are added or removed. Secondly, ERLANG delivers significant productivity and maintainability benefits: the ERLANG components are less than one-third of the size of their C++ counterparts. The productivity gains are attributed to specific language features, for example, high-level communication saves 22%, and automatic memory management saves 11%-compared with the C++ implementation. Investigating the feasibility of the high-level ERLANG technology demonstrates that it fulfils several essential requirements. The requisite distributed functionality is readily specified, even although control of low-level distributed coordination aspects is abrogated to the ERLANG implementation. At the expense of additional memory residency, excellent time performance is achieved, e.g. three times faster than the C++ implementation, due to ERLANG's lightweight processes. ERLANG interoperates at low cost with conventional technologies, allowing incremental reengineering of large distributed systems. The technology is available on the required hardware/operating system platforms, and is well supported. Copyright (C) 2007 John Wiley & Sons, Ltd.