From user needs to telecommunication services

被引:0
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作者
Vagliani, FC
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中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
This paper deals with the process of the specification of Telecommunication Services that meet the users expectations of the future. It starts from a layered scheme of the need-application-service-network chain. Then it gives an ICT Service model and focusses on the service/network boundary, addressing the concept of the service components/attributes and their relations with the user needs, and skipping the layers of applications and services. Finally, the implications of the service domponents/attributes on the underlying network are briefly reviewed.
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页码:9 / 14
页数:6
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