Digital Divide: Barriers to Accessing Online Government Services in Canada

被引：4

作者：

Singh, Vikkram ^{[1
]}

Chobotaru, Joshua ^{[1
]}

机构：

[1] Toronto Metropolitan Univ, Ted Rogers Sch Management, Dept Global Management Studies, 350 Victoria St, Toronto, ON M5B 2K3, Canada

来源：

ADMINISTRATIVE SCIENCES | 2022年 / 12卷 / 03期

关键词：

COVID-19; digital divide; e-government; Canada; logistics; INTERNET USE; INEQUALITIES; CHALLENGES;

D O I：

10.3390/admsci12030112

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

This study investigates the digital divide in Canada related to access to online government services. Since digital equity can have welfare implications, it is an important area to explore. We use a bivariate logit model to estimate the determinants of access to e-government services. The results show significant disadvantages for females, those who cannot speak official languages, those living in rural areas and those in the lower quantiles of household income. Public policy measures such as infrastructure development in rural areas, improvement in digital equity and streamlining of e-government access can help address this issue.

引用

页数：12

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