Improving urban freight governance and stakeholder management: A social systems approach combined with relationship platforms and value co-creation

被引：19

作者：

Gammelgaard, Britta ^{[1
]}

Andersen, Christina B. G. ^{[1
]}

Figueroa, Maria ^{[2
]}

机构：

[1] Copenhagen Business Sch, Dept Operat Management, Solbjerg Plads 3, DK-2000 Frederiksberg C, Denmark

[2] Copenhagen Business Sch, Dept Business & Polit, Porcelaenshaven 1, DK-2000 Frederiksberg C, Denmark

来源：

RESEARCH IN TRANSPORTATION BUSINESS AND MANAGEMENT | 2017年 / 24卷

关键词：

Urban governance; Urban freight; City logistics; Social systems theory; Value co-creation; Relationship platforms; PUBLIC GOVERNANCE; CITY LOGISTICS; TRANSPORT; INNOVATION; NETWORKS;

D O I：

10.1016/j.rtbm.2017.07.005

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

Urban freight transport is a complex field characterised by many actors and stakeholders and thus many rationalities are at stake. This paper contributes to literature on urban freight governance by approaching the field with social system theory combined with the concepts of relationship platforms and value co-creation. This approach facilitates an improved process to foster implementation of innovative urban freight solutions that is illustrated by means of an analysis of the Copenhagen Citylogistik-kbh demonstration project. The results of this analysis indicate that attaining a shared sense of value creation among stakeholders through this process is key to implementation of new urban freight solutions.

引用

页码：17 / 25

页数：9

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