The impact of total quality management on supply chain management and firm's supply performance

被引：94

作者：

Vanichchinchai, Assadej ^{[1
]}

Igel, Barbara ^{[2
]}

机构：

[1] Sripatum Univ, Grad Sch, Chon Buri, Thailand

[2] Asian Inst Technol, Sch Management, Pathum Thani, Thailand

来源：

INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH | 2011年 / 49卷 / 11期

关键词：

TQM; supply chain management; supply performance; supply chain quality management; automotive; Thailand; TQM; INITIATIVES; PERSPECTIVE; INNOVATION; CAPABILITY; FRAMEWORK;

D O I：

10.1080/00207543.2010.492805

中图分类号：

T [工业技术];

学科分类号：

08 ;

摘要：

This research investigates the relationships among total quality management practices (TQMP), supply chain management practices (SCMP) and firm's supply performance (FSP) in the automotive industry in Thailand. The measurement instruments for SCMP, TQMP and FSP were developed based on an extensive literature review and verified by experts, pilot test and various statistical techniques to ensure reliability and validity in structural equation modeling constructs. The hypothesized model was tested through a path analysis. Qualitative case studies of two large first-tier automotive suppliers were conducted to obtain more in-depth information. We found that the set of SCMP, TQMP and FSP measures are reliable and valid for Thailand's automotive industry. TQMP not only has a significant direct positive impact on SCMP and on FSP but also a significant indirect positive impact on FSP through SCMP.

引用

页码：3405 / 3424

页数：20

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