Online versus conventional shopping: Consumers' risk perception and regulatory focus

被引:29
|
作者
van Noort, Guda
Kerkhof, Peter
Fennis, Bob M.
机构
[1] Univ Amsterdam, Amsterdam Sch Commun Res ASCOR, NL-1012 CX Amsterdam, Netherlands
[2] Vrije Univ Amsterdam, Dept Commun Sci, Amsterdam, Netherlands
[3] Univ Twente, Dept Mkt Commun & Consumer Psychol, Enschede, Netherlands
来源
CYBERPSYCHOLOGY & BEHAVIOR | 2007年 / 10卷 / 05期
关键词
D O I
10.1089/cpb.2007.9959
中图分类号
G2 [信息与知识传播];
学科分类号
05 ; 0503 ;
摘要
In two experiments, the impact of shopping context on consumers' risk perceptions and regulatory focus was examined. We predicted that individuals perceive an online ( vs. conventional) shopping environment as more risky and that an online shopping environment, by its risky nature, primes a prevention focus. The findings in Study 1 demonstrate these effects by using self-report measures for risk perception and prevention focus. In Study 2, we replicated these findings and demonstrated that the effect of an online shopping environment carries over to behavior in a domain unrelated to shopping.
引用
收藏
页码:731 / 733
页数:3
相关论文
共 50 条
  • [31] Impact of Online Reviews on Consumers' Security Sense of Online Shopping
    Zhang, Tengfei
    Mo, Ting
    [J]. 2013 INTERNATIONAL CONFERENCE ON MANAGEMENT AND INFORMATION TECHNOLOGY, 2013, : 841 - 848
  • [32] The Impact of Online Reviews on Consumers' Purchase Decisions in Online Shopping
    Shao Jing-bo
    Li Zhen-zhen
    Hu Ming-ye
    [J]. 2014 INTERNATIONAL CONFERENCE ON MANAGEMENT SCIENCE & ENGINEERING (ICMSE), 2014, : 287 - 293
  • [33] Does online shopping make consumers feel better? Exploring online retail therapy effects on consumers' attitudes towards online shopping malls
    Lee, Jihyun
    Lee, Yuri
    [J]. ASIA PACIFIC JOURNAL OF MARKETING AND LOGISTICS, 2019, 31 (02) : 464 - 479
  • [34] The Impact of Gamification on Slovenian Consumers' Online Shopping
    Faganel, Armand
    Pacaric, Filip
    Riznar, Igor
    [J]. ADMINISTRATIVE SCIENCES, 2024, 14 (05)
  • [35] Factors influencing consumers' online shopping in ChinaL
    Gong, Wen
    Stump, Rodney L.
    Maddox, Lynda M.
    [J]. JOURNAL OF ASIA BUSINESS STUDIES, 2013, 7 (03) : 214 - 230
  • [36] The Analysis of Influencing Factors on the Consumers' Online Shopping
    Tang Shuling
    Lv Xin
    [J]. PROCEEDINGS OF THE 2011 EXCHANGE CONFERENCE - INTERNATIONAL MARKETING SCIENCE AND INFORMATION TECHNOLOGY, 2011, : 201 - 205
  • [37] The experiential preferences of the online consumers in different internet shopping lifestyles towards online shopping websites
    Chu, YenLee
    Lee, Jim Jiunde
    [J]. HUMAN-COMPUTER INTERACTION, PT 4, PROCEEDINGS: HCI APPLICATIONS AND SERVICES, 2007, 4553 : 3 - +
  • [38] Role of regulatory focus in the asymmetric perception of gains versus nonlosses and of losses versus nongains
    Shi, Yanwei
    Xu, Fuming
    She, Zhuang
    Xiang, Peng
    Zhang, Hui
    [J]. SOCIAL BEHAVIOR AND PERSONALITY, 2019, 47 (06):
  • [39] Shopping in an age of terrorism Consumers weigh the risks associated with online versus in-store purchases
    Predmore, Carolyn
    Rovenpor, Janet
    Manduley, Alfred
    Radin, Tara
    [J]. COMPETITIVENESS REVIEW, 2007, 17 (03) : 170 - +
  • [40] The influence of impulse buying toward consumer loyalty in online shopping: a regulatory focus theory perspective
    Lin C.-T.
    Chen C.-W.
    Wang S.-J.
    Lin C.-C.
    [J]. Journal of Ambient Intelligence and Humanized Computing, 2023, 14 (11) : 1 - 11