Online versus conventional shopping: Consumers' risk perception and regulatory focus

被引:29
|
作者
van Noort, Guda
Kerkhof, Peter
Fennis, Bob M.
机构
[1] Univ Amsterdam, Amsterdam Sch Commun Res ASCOR, NL-1012 CX Amsterdam, Netherlands
[2] Vrije Univ Amsterdam, Dept Commun Sci, Amsterdam, Netherlands
[3] Univ Twente, Dept Mkt Commun & Consumer Psychol, Enschede, Netherlands
来源
CYBERPSYCHOLOGY & BEHAVIOR | 2007年 / 10卷 / 05期
关键词
D O I
10.1089/cpb.2007.9959
中图分类号
G2 [信息与知识传播];
学科分类号
05 ; 0503 ;
摘要
In two experiments, the impact of shopping context on consumers' risk perceptions and regulatory focus was examined. We predicted that individuals perceive an online ( vs. conventional) shopping environment as more risky and that an online shopping environment, by its risky nature, primes a prevention focus. The findings in Study 1 demonstrate these effects by using self-report measures for risk perception and prevention focus. In Study 2, we replicated these findings and demonstrated that the effect of an online shopping environment carries over to behavior in a domain unrelated to shopping.
引用
收藏
页码:731 / 733
页数:3
相关论文
共 50 条
  • [1] Influence of consumers' perception toward online shopping on online shopping behavior
    Asakawa, Okano Masami
    Okano, Masao
    [J]. INTERNATIONAL JOURNAL OF PSYCHOLOGY, 2008, 43 (3-4) : 292 - 292
  • [2] Study on Consumers' Perceived Risk of Online Shopping Behaviors
    Chen Wangwei
    Fan Ni
    [J]. PROCEEDINGS OF THE 6TH INTERNATIONAL CONFERENCE ON INNOVATION AND MANAGEMENT, VOLS I AND II, 2009, : 1093 - 1097
  • [3] Is shopping online now risk free for UK consumers?
    Turner, Mark
    Callaghan, Dominic
    [J]. Computer Law and Security Report, 2006, 22 (04): : 333 - 337
  • [4] Perceived Risk Factors Affecting Consumers' Online Shopping Behaviour
    Tham, Kok Wai
    Dastane, Omkar
    Johari, Zainudin
    Ismail, Nurlida Binti
    [J]. JOURNAL OF ASIAN FINANCE ECONOMICS AND BUSINESS, 2019, 6 (04): : 249 - 260
  • [5] Informational cascade, regulatory focus and purchase intention in online flash shopping
    Zhu, Peng
    Miao, Chun
    Wang, Ziwei
    Li, Xiaotong
    [J]. ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS, 2023, 62
  • [6] Influence of Service Recovery Strategy and Regulatory Focus on Satisfaction in Online Shopping
    Liang Chenglei
    Li Xiurong
    [J]. PROCEEDINGS OF THE 2014 INTERNATIONAL CONFERENCE ON EDUCATION, MANAGEMENT AND COMPUTING TECHNOLOGY, 2014, 100 : 407 - 409
  • [7] Consumers Perception towards Online Shopping With Special Reference to Dakshina Kannada(D)
    Rakesh, T. S.
    Madhushree, S.
    [J]. INTERNATIONAL JOURNAL OF ONLINE MARKETING, 2015, 5 (03) : 38 - 46
  • [8] DISTANCE PERCEPTION OF CONSUMERS IN SHOPPING STREETS
    MEYER, G
    [J]. TIJDSCHRIFT VOOR ECONOMISCHE EN SOCIALE GEOGRAFIE, 1977, 68 (06) : 355 - 361
  • [9] A study of risk-perceptions of consumers based on online shopping environment
    Shiyun Chen
    Zhifeng Qin
    [J]. Sixth Wuhan International Conference on E-Business, Vols 1-4: MANAGEMENT CHALLENGES IN A GLOBAL WORLD, 2007, : 119 - 127
  • [10] A study of online shopping consumers' behavior
    Liu, L
    [J]. PROCEEDINGS OF 2002 INTERNATIONAL CONFERENCE ON MANAGEMENT SCIENCE & ENGINEERING, VOLS I AND II, 2002, : 276 - 279