e-Government applications and its effects on public service in Turkey

Internet and other Information Technologies have brought new approaches to traditional relationship of citizens and administration. It is anticipated that these technologies within the public sector will be transformed in Turkey in the near future, including the communications within governments. Turkey, being one of many countries struggling to change its traditional dealings that prevent the ideal interaction between state and individuals. Turkey tries to reshape its classical administrative structure by regarding these innovations. Unlike evident in developed countries, there are definitely many obstacles and difficulties that prevent Turkey from reaching the ultimate goal. This paper reports on e-Government practices in Turkey and the types of obstacles that have become the source within the legal framework, including a brief look at the sorts of benefits expected for citizens in Turkey. The results we have reached are discussed for a future projection.