A Model of Organizational Politics Impact on Information Systems Success

被引:1
|
作者
Romi, Ismail M. [1 ]
Awad, Ibrahim A. [2 ]
Elkordy, Manal [3 ]
机构
[1] Palestine Polytech Univ, Fac Informat, Hebron, Israel
[2] Alexandria Univ, Fac Engn, Alexandria, Egypt
[3] Alexandria Univ, Fac Commerce, Alexandria, Egypt
关键词
Information systems success; organizational politics; conflict; PERCEPTIONS; VALIDITY;
D O I
10.1007/978-90-481-3660-5_19
中图分类号
TP31 [计算机软件];
学科分类号
081202 ; 0835 ;
摘要
The extent of the information systems success is based on various determinants including the organizational politics. This area wasn't discussed deeply by researchers. Thus a comprehensive understanding of information systems remains fuzzy and elusive in this area. In an attempt to address this situation a comprehensive model was developed. Although this model is not empirically tested, it tries to explain the impact of organizational politics forms (avoiding, competing, accommodating, compromising, and collaborative) on the information systems success dimensions (system quality, information quality, service quality, use, user satisfaction, and net benefits).
引用
收藏
页码:111 / +
页数:3
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