Developing a set of management needs for IS managers: a study of necessary managerial activities and skills

This study presents an activity competency model (ACM) that was developed to investigate the perceived importance of managerial activities and skills/knowledge required of three levels of information systems (IS) managers from three types of industries. Our findings indicate that, not surprisingly, the importance of IS managerial activities varies significantly for different levels of management but does not vary significantly for different industries. The results of this study have implications for management development, training, and IS management career planning. They can also serve as a guideline for recruiting the right IS managers. (C) 2003 Elsevier B.V. All rights reserved.