Ecommerce and hotel performance: three-stage DEA analysis

被引：57
|
作者：
Shang, Jui-Kou [2 ]
Hung, Wei-Ting [1 ]
Lo, Chang-Fang [3 ]
Wang, Fei-Ching [3 ]
机构：
[1] Vanung Univ, Dept Business Adm, Tao Yuan, Taiwan
[2] Jinwen Univ Sci & Technol, Dept Publ Finance, Taipei, Taiwan
[3] Jinwen Univ Sci & Technol, Dept Hotel Management, Taipei, Taiwan
来源：
SERVICE INDUSTRIES JOURNAL | 2008年 / 28卷 / 04期
关键词：
ecommerce; performance; international tourist hotel; three-stage DEA procedure;
D O I：
10.1080/02642060801917679
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
This paper is the first to apply the three-stage data envelopment analysis procedure to analyze the impact of ecommerce on hotel performance. After purging the effects of exogenous factors, this study found that there are no significant differences in efficiency owing to different ecommerce adoption status. In other words, ecommerce adoption is not the main determinant of the efficiency of international tourist hotels in Taiwan.
引用
收藏
页码：529 / 540
页数：12
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