Behavioral Health Providers' Experience with Changes in Services for People Experiencing Homelessness During COVID-19, USA, August-October 2020

被引:5
|
作者
Marcus, Ruthanne [1 ]
Meehan, Ashley A. [1 ]
Jeffers, Alexiss [1 ]
Cassell, Cynthia H. [1 ]
Barker, Jordan [1 ,2 ]
Montgomery, Martha P. [1 ]
Dupervil, Brandi [1 ]
Henry, Ankita [1 ]
Cha, Susan [1 ]
Venkatappa, Thara [1 ]
DiPietro, Barbara [3 ]
Boyer, Alaina [3 ]
Radhakrishnan, Lakshmi [1 ]
Laws, Rebecca L. [1 ]
Fields, Victoria L. [1 ]
Cary, Margaret [4 ]
Yang, Maria [5 ]
Davis, Meagan [6 ]
Bautista, Gregorio J. [1 ]
Christensen, Aleta [1 ]
Barranco, Lindsey [1 ]
McLendon, Hedda [7 ]
Mosites, Emily [1 ]
机构
[1] Ctr Dis Control & Prevent COVID 19 Emergency Resp, Atlanta, GA 30333 USA
[2] Oak Ridge Associated Univ, Oak Ridge Inst Sci & Educ ORISE, Oak Ridge, TN USA
[3] Natl Healthcare Homeless Council, Nashville, TN USA
[4] Oregon Hlth Author, Portland, OR USA
[5] Downtown Emergency Serv Ctr, Seattle, WA USA
[6] Ctr Dis Control & Prevent, Atlanta, GA USA
[7] King Cty Dept Community & Human Serv, Seattle, WA USA
来源
JOURNAL OF BEHAVIORAL HEALTH SERVICES & RESEARCH | 2022年 / 49卷 / 04期
关键词
MENTAL-HEALTH; SHELTERS;
D O I
10.1007/s11414-022-09800-9
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
The COVID-19 pandemic caused disruptions in behavioral health services (BHS), essential for people experiencing homelessness (PEH). BHS changes created barriers to care and opportunities for innovative strategies for reaching PEH. The authors conducted 50 qualitative interviews with behavioral health providers in the USA during August-October 2020 to explore their observations of BHS changes for PEH. Interviews were transcribed and entered into MAXQDA for analysis and to identify salient themes. The largest impact from COVID-19 was the closure or limited hours for BHS and homeless shelters due to mandated "stay-at-home" orders or staff working remotely leading to a disconnection in services and housing linkages. Most providers initiated telehealth services for clients, yielding positive outcomes. Implications for BHS are the need for long-term strategies, such as advances in communication technology to support BHS and homeless services and to ensure the needs of underserved populations are met during public health emergencies.
引用
收藏
页码:470 / 486
页数:17
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