How to Select Service Providers for Customer Experience Implementations

被引:0
|
作者
Gibson, Jill Finger
机构
关键词
D O I
暂无
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
引用
收藏
页码:16 / 17
页数:2
相关论文
共 50 条
  • [21] Service quality and customer satisfaction as antecedents of financial sustainability of the water service providers
    Murrar, Abdullah
    Batra, Madan
    Rodger, James
    [J]. TQM JOURNAL, 2021, 33 (08): : 1867 - 1885
  • [22] How to use contractors for customer service
    Harte, Neil
    [J]. Gas Industries (Park Ridge, Illinois), 1994, 38 (10):
  • [23] Benchmarks to Compare Cloud Service Providers for Seamless Customer Migration
    Ravindran, Kaliappa
    Adiththan, Arun
    Iannelli, Michael
    [J]. 2016 8TH INTERNATIONAL CONFERENCE ON COMMUNICATION SYSTEMS AND NETWORKS (COMSNETS), 2016,
  • [24] Enterprises and service providers: Winning with managed customer interaction services
    Hemmerich, R
    Thronson, R
    [J]. ALCATEL TELECOMMUNICATIONS REVIEW, 2006, (01): : 62 - 66
  • [25] Customer equipment configuration manager for managed network service providers
    Hori, Kenji
    Yoshihara, Kiyohito
    Horiuchi, Hiroki
    [J]. 2007 10TH IFIP/IEEE INTERNATIONAL SYMPOSIUM ON INTEGRATED NETWORK MANAGEMENT (IM 2009), VOLS 1 AND 2, 2007, : 516 - +
  • [26] Necessary and sufficient antecedents of customer loyalty to logistics service providers
    Vlachos, Ilias
    [J]. JOURNAL OF BUSINESS & INDUSTRIAL MARKETING, 2021, 36 (05) : 729 - 748
  • [27] A three-component model of customer commitment to service providers
    Harvir S. Bansal
    P. Gregory Irving
    Shirley F. Taylor
    [J]. Journal of the Academy of Marketing Science, 2004, 32 : 234 - 250
  • [28] CUSTOMER CONTROL OF NETWORK MANAGEMENT FROM THE SERVICE PROVIDERS PERSPECTIVE
    YOSHIDA, M
    KOBAYASHI, M
    YAMAGUCHI, H
    [J]. IEEE COMMUNICATIONS MAGAZINE, 1990, 28 (03) : 35 - 40
  • [29] Proactive improvement of logistics service providers as driver of customer loyalty
    Wallenburg, Carl Marcus
    Lukassen, Peter
    [J]. EUROPEAN JOURNAL OF MARKETING, 2011, 45 (03) : 438 - 454
  • [30] Customer responses to service providers' touch: A meta-analysis
    Saleh, Amin
    Zmich, Louis J.
    Babin, Barry J.
    Darrat, Aadel A.
    [J]. JOURNAL OF BUSINESS RESEARCH, 2023, 166