Experience of digital music services and digital self-efficacy among older adults: Enjoyment and anxiety as mediators

ABSTR A C T Self-efficacy is an important factor determining an individual's intention to use digital devices. In particular, self-efficacy with digital devices is significant for older adults as it not only affects their intention to use but may also improve their overall quality of life. However, little research has sought to identify antecedent factors that can enhance digital self-efficacy in older adults. This study focuses on music service experience using digital devices, which is a preceding factor of self-efficacy. It aims to identify the relationship between the experience of using digital music services and self-efficacy, and examines the mediating role of both enjoyment and anxiety in this relationship. To address the research questions, we collected and analyzed survey data from 623 Koreans aged over 60 years. As expected, digital music service experience was significantly related to self-efficacy, and both enjoyment and anxiety were found to be significant mediators of this relationship. The findings revealed the relation between the experience of using digital music services, affection, and self-efficacy, making it possible to derive practical suggestions for encouraging older adults to use digital devices.