An Evaluation of Nurses' Perception and Confidence After Implementing a Workplace Aggression and Violence Prevention Training Program

被引:9
|
作者
Story, Angela R. [1 ]
Harris, Robin [2 ]
Scott, Susan D. [4 ]
Vogelsmeier, Amy [3 ]
机构
[1] Vet Hlth Adm, 4904 Craydon Dr, Columbia, MO 65203 USA
[2] Univ Missouri, Acad Affairs, Columbia, MO USA
[3] Univ Missouri, Sinclair Sch Nursing, Columbia, MO USA
[4] Univ Missouri Hlth Care, Columbia, MO USA
来源
JOURNAL OF NURSING ADMINISTRATION | 2020年 / 50卷 / 04期
关键词
PATIENT AGGRESSION; MANAGEMENT; ATTITUDES; STAFF; WORK;
D O I
10.1097/NNA.0000000000000870
中图分类号
R47 [护理学];
学科分类号
1011 ;
摘要
Workplace violence is highly prevalent for nurses, often going unreported. Regrettably, the very patients and visitors being cared for often perpetrate the majority of violence. This article's purpose is to describe how an institution implemented a workplace violence prevention training program designed to increase nurses' perception and confidence with aggressive and violent events. Evaluation of this quality improvement program posttraining was positive, suggesting this approach may influence nurses' abilities to prevent and manage these events.
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页码:209 / 215
页数:7
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