Personal Narratives in Technology Design: The Value of Sharing Older Adults' Stories in the Design of Social Robots

被引：11
|
作者：
Ostrowski, Anastasia K. [1 ]
Harrington, Christina N. [2 ]
Breazeal, Cynthia [1 ]
Park, Hae Won [1 ]
机构：
[1] MIT, Media Lab, 77 Massachusetts Ave, Cambridge, MA 02139 USA
[2] Carnegie Mellon Univ, Human Comp Interact Inst, Pittsburgh, PA 15213 USA
来源：
FRONTIERS IN ROBOTICS AND AI | 2021年 / 8卷
关键词：
older adults; storytelling; experience-based co-design; qualitative research; speculative design; social robots; PARTICIPATORY DESIGN; DOMESTIC ROBOTS; CARE; ACCEPTANCE; ADOPTION; SYSTEM; STEPS; HOME;
D O I：
10.3389/frobt.2021.716581
中图分类号：
TP24 [机器人技术];
学科分类号：
080202 ; 1405 ;
摘要：
The storytelling lens in human-computer interaction has primarily focused on personas, design fiction, and other stories crafted by designers, yet informal personal narratives from everyday people have not been considered meaningful data, such as storytelling from older adults. Storytelling may provide a clear path to conceptualize how technologies such as social robots can support the lives of older or disabled individuals. To explore this, we engaged 28 older adults in a year-long co-design process, examining informal stories told by older adults as a means of generating and expressing technology ideas and needs. This paper presents an analysis of participants' stories around their prior experience with technology, stories shaped by social context, and speculative scenarios for the future of social robots. From this analysis, we present suggestions for social robot design, considerations of older adults' values around technology design, and promotion of participant stories as sources for design knowledge and shifting perspectives of older adults and technology.
引用
收藏
页数：17
相关论文
共 50 条
  • [21] Socially facilitative robots for older adults to alleviate social isolation: A participatory design workshop approach in the US and Japan
    Fraune, Marlena R.
    Komatsu, Takanori
    Preusse, Harrison R.
    Langlois, Danielle K.
    Au, Rachel H. Y.
    Ling, Katrina
    Suda, Shogo
    Nakamura, Kiko
    Tsui, Katherine M.
    FRONTIERS IN PSYCHOLOGY, 2022, 13
  • [22] Design Lessons for Older Adult Personal Health Records Software from Older Adults
    Hourcade, Juan Pablo
    Chrischilles, Elizabeth A.
    Gryzlak, Brian M.
    Hanson, Blake M.
    Dunbar, Donald E.
    Eichmann, David A.
    Lorentzen, Ryan R.
    UNIVERSAL ACCESS IN HUMAN-COMPUTER INTERACTION: USERS DIVERSITY, PT 2, 2011, 6766 : 176 - 185
  • [23] Social Robots for Older Adults in Medical Contexts
    Lu, Wen-, I
    Chen, Yu-Wei
    Shen, Chin-Chen
    Tsai, Ping-Hsuan
    Chu, Yun-Tung
    Hung, Yu-Heng
    Chien, Shih-Yi
    Lee, Joyce
    Chao, Shiau-Fang
    HUMAN-COMPUTER INTERACTION, HCI 2023, PT III, 2023, 14013 : 118 - 128
  • [24] Design for Aging Perspectives on Technology, Older Adults, and Educating Engineers
    Lynch, Caitrin
    ANTHROPOLOGY & AGING, 2015, 36 (02): : 127 - +
  • [25] Toward a Psychological Science of Advanced Technology Design for Older Adults
    Rogers, Wendy A.
    Fisk, Arthur D.
    JOURNALS OF GERONTOLOGY SERIES B-PSYCHOLOGICAL SCIENCES AND SOCIAL SCIENCES, 2010, 65 (06): : 645 - 653
  • [26] Design and management features of everyday technology that challenge older adults
    Patomella, Ann-Helen
    Kottorp, Anders
    Nygard, Louise
    BRITISH JOURNAL OF OCCUPATIONAL THERAPY, 2013, 76 (09) : 390 - 398
  • [27] HEALTH TECHNOLOGY DESIGN FOR OLDER ADULTS: FINDINGS FROM CREATE
    不详
    GERONTOLOGIST, 2011, 51 : 577 - 577
  • [28] The social dimension of domesticating technology: Interactions between older adults, caregivers, and robots in the home
    Soraa, Roger Andre
    Nyvoll, Pernille
    Tondel, Gunhild
    Fosch-Villaronga, Eduard
    Serrano, J. Artur
    TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE, 2021, 167
  • [29] Levels of Automation and Transparency: Interaction Design Considerations in Assistive Robots for Older Adults
    Olatunji, Samuel
    Oron-Gilad, Tal
    Markfeld, Noa
    Gutman, Dana
    Sarne-Fleischmann, Vardit
    Edan, Yael
    IEEE TRANSACTIONS ON HUMAN-MACHINE SYSTEMS, 2021, 51 (06) : 673 - 683
  • [30] Social Robots as Interactive Technology Agents: Supporting Design with Exploratory Assessment
    Li, Jamy
    ELEVENTH ACM/IEEE INTERNATIONAL CONFERENCE ON HUMAN ROBOT INTERACTION (HRI'16), 2016, : 629 - 630
12345