Understanding Employee Performance During Work from Home in Indonesia

This study aimed to determine the effect of the work from home (WFH) policy on employee performance and discipline during the COVID-19 pandemic. Data were quantitatively collected from 105 employees in Indonesia through questionnaires and online survey methods due to social restrictions. Data collected were analyzed using structural equation modeling (SEM). The results showed that WFH did not affect employee performance (beta = .10, p = .08), rather it has a significant positive effect on work discipline (beta = .52, p = .00) and employee performance (beta = .83, p = .00). Furthermore, WFH has a positive effect on employee performance through work discipline (beta = .53, p = .00). The results provide an academic and practical picture that the prolonged WFH policy does not improve employee performance. These findings have implications for human resource management in organizations in the form of designing work systems, providing a supportive environment, good communication relationships between employees to encourage their involvement in improving performance.