Developing a smartphone app to enhance Oxfam's supply chain visibility

被引：5

作者：

Cherrett, Tom ^{[1
]}

Shingleton, Duncan ^{[2
]}

Norton, Ben ^{[1
]}

McLeod, Fraser ^{[1
]}

Forey, Camille ^{[1
]}

Dickinson, Janet ^{[3
]}

Winstanley, Chris ^{[4
]}

Davies, Nigel ^{[4
]}

Speed, Chris ^{[2
]}

Norgate, Sarah ^{[5
]}

机构：

[1] Univ Southampton, Engn & Environm, Southampton, Hants, England

[2] Univ Edinburgh, Edinburgh Coll Art, Edinburgh, Midlothian, Scotland

[3] Bournemouth Univ, Sch Tourism, Bournemouth, Dorset, England

[4] Univ Lancaster, Sch Comp & Commun, Lancaster, England

[5] Univ Salford, Sch Hlth Sci, Manchester, Lancs, England

来源：

INTERNATIONAL JOURNAL OF LOGISTICS-RESEARCH AND APPLICATIONS | 2015年 / 18卷 / 02期

基金：

英国工程与自然科学研究理事会;

关键词：

social networking; charity logistics; smartphone apps;

D O I：

10.1080/13675567.2014.980794

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

This paper reports on the development of a smartphone app designed to give drivers and managers in a charity organisation greater visibility of transport, donation bank and shop stock in time and space. Trials of the app with samples of drivers and shop managers across three counties in the UK showed that users' understanding of vehicle activity and how time was utilised in the business was enhanced. The app also informed their decision-making, aided some collaboration and helped in their understanding of donation bank and shop performance, with one region altering their collection schedules. The quality of 3G signal was an issue in certain areas which impeded performance and the rules by which the messaging platform should be used in such a tool need careful consideration.

引用

页码：155 / 167

页数：13

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