Sentiment Analysis in TripAdvisor

被引:116
|
作者
Valdivia, Ana [1 ]
Luzon, M. Victoria [2 ]
Herrera, Francisco [1 ]
机构
[1] Univ Granada, Comp Sci & Artificial Intelligence Dept, Granada, Spain
[2] Univ Granada, Software Engn Dept, Granada, Spain
关键词
artificial intelligence; online recommendation systems; sentiment analysis; TripAdvisor;
D O I
10.1109/MIS.2017.3121555
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
Web platforms such as TripAdvisor allow tourists to describe their experiences with hotels, restaurants, and other tourist attractions. This article proposes TripAdvisor as a source of data for sentiment analysis tasks. The authors develop an analysis for studying the matching between users' sentiments and automatic sentiment-detection algorithms. They also discuss some of the challenges regarding sentiment analysis and TripAdvisor. © 2001-2011 IEEE.
引用
收藏
页码:72 / 77
页数:6
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