Facilitating conditions and institutional trust in electronic marketplaces

被引：0

作者：

Ratnasingam, P ^{[1
]}

Pavlou, PA ^{[1
]}

Tan, YH ^{[1
]}

Gefen, D ^{[1
]}

机构：

[1] Univ Vermont, Sch Business Adm, S Burlington, VT 05403 USA

来源：

INFORMATION TECHNOLOGY AND ORGANIZATIONS: TRENDS, ISSUES, CHALLENGES AND SOLUTIONS, VOLS 1 AND 2 | 2003年

关键词：

D O I：

暂无

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Organizations are capitalizing on new Internet technologies to engage in e-business. Given the uncertainties of today's e-business, we examine the role of institutional trust as an enabler of electronic marketplaces, drawing upon the lessons learned from traditional EDI via Value-Added-Networks. We apply these principles to develop a set of institutional trust-building facilitating conditions, such as (a) IT connectivity, (b) standards, and (c) uniform product descriptions. This research has implications for (1) the nature and role of institutional trust in e-marketplaces, (2) the strategic design of cost-effective trust-building mechanisms in e-marketplaces, and (3) an extension of the literature on institutional trust.

引用

页码：556 / 559

页数：4

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