Managing the quality of management training: The role of the index of client satisfaction

被引：0
|
作者：
Zaludova, AH
Legat, V
Nenadal, J
机构：
[1] QDS Associates, CR-16000 Prague 6, Czech Republic
[2] Tech Univ Ostrava, VSB, CR-70833 Ostrava, Czech Republic
[3] Czech Agr Univ, Tech Fac, CR-16521 Prague 6, Czech Republic
来源：
TOTAL QUALITY MANAGEMENT | 1998年 / 9卷 / 4-5期
关键词：
D O I：
暂无
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
引用
收藏
页码：S246 / S250
页数：5
相关论文
共 50 条
  • [41] Studying the client's role in construction management
    Cherns, Albert B.
    Bryant, Donald T.
    [J]. Construction Management and Economics, 1984, 2 (02) : 177 - 184
  • [42] Client assessments of their audit experiences: the role of experience quality, similarity and client participation
    Sampet, Jomjai
    Sarapaivanich, Naruanard
    Ekasingh, Erboon
    Patterson, Paul
    [J]. ASIAN REVIEW OF ACCOUNTING, 2024, 32 (01) : 166 - 186
  • [43] The analysis of client's complaints and the measures of improving the clients' satisfaction in the organizations which have implemented a quality management system
    Titu, Mihail
    Oprean, Constantin
    Grecu, Daniel
    [J]. PROCEEDINGS OF 2010 INTERNATIONAL CONFERENCE ON INNOVATION, MANAGEMENT AND SERVICE, 2010, : 278 - 282
  • [44] Dimensions of service quality and satisfaction in healthcare: a patient’s satisfaction index
    Mário Lino Raposo
    Helena Maria Alves
    Paulo Alexandre Duarte
    [J]. Service Business, 2009, 3 : 85 - 100
  • [45] Dimensions of service quality and satisfaction in healthcare: a patient's satisfaction index
    Raposo, Mario Lino
    Alves, Helena Maria
    Duarte, Paulo Alexandre
    [J]. SERVICE BUSINESS, 2009, 3 (01) : 85 - 100
  • [46] Level of satisfaction on quality training at the university level
    Dioses Lescano, Nelly
    Morales Huaman, Humberto Ivan
    Diaz de Angulo, Doris Margot
    Vasquez Munoz, Antenor
    [J]. TELOS-REVISTA DE ESTUDIOS INTERDISCIPLINARIOS EN CIENCIAS SOCIALES, 2021, 23 (02): : 247 - 266
  • [47] Managing your web site management training
    Brandt, D. Scott
    [J]. Computers in Libraries, 2002, 22 (10) : 44 - 46
  • [48] TRAINING IN MANAGING THE BOUNDARIES BETWEEN MANAGEMENT AND TECHNOLOGY
    GRANGE, T
    [J]. TRAINING IN INNOVATION MANAGEMENT, 1989, : 92 - 94
  • [49] Managing for quality through knowledge management
    Lim, KK
    Ahmed, PK
    Zairi, M
    [J]. TOTAL QUALITY MANAGEMENT, 1999, 10 (4-5): : S615 - S621
  • [50] FROM QUALITY MANAGEMENT TO MANAGING QUALITY: SYSTEMIC APPROACH
    Lamanauskas, Vincentas
    [J]. PROBLEMS OF EDUCATION IN THE 21ST CENTURY, 2009, 12 : 5 - 8
12345