Yelp.com ratings and the businesses visited by cruise passengers in Bar Harbor, Maine

被引:1
|
作者
Gabe, Todd [1 ]
机构
[1] Univ Maine, 5782 Winslow Hall, Orono, ME 04469 USA
关键词
Online ratings; Yelp; com; shopping; restaurants;
D O I
10.1080/13504851.2020.1736496
中图分类号
F [经济];
学科分类号
02 ;
摘要
This study examines the effects of Yelp.com ratings on the businesses visited by cruise passengers that came to Bar Harbor, Maine. Results - based on survey data of where people report that they shop and eat - indicate that being a top-10 rated store or restaurant is associated with a large increase in the number of visits by cruise passengers. Furthermore, there's a substantial drop-off in the impacts going from a 'top-10' to 'second-10' rated business.
引用
收藏
页码:119 / 123
页数:5
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