The Individualization of Travel - Customer Management via Website, Mobile and Social Media

被引:2
|
作者
Helbing, Thomas
机构
关键词
D O I
10.1007/978-3-642-17767-5_17
中图分类号
F [经济];
学科分类号
02 ;
摘要
引用
收藏
页码:165 / 172
页数:8
相关论文
共 50 条
  • [21] Analyzing Customer Reviews on Social Media via Applying Association Rule
    Awad, Nancy Awadallah
    Mahmoud, Amena
    [J]. CMC-COMPUTERS MATERIALS & CONTINUA, 2021, 68 (02): : 1519 - 1530
  • [22] Integrating Social Media and Mobile Apps into Hajj Management
    Yamin, Mohammad
    Al-Ahmadi, Hasan M.
    Al Muhammad, Abdullah
    [J]. PROCEEDINGS OF THE 10TH INDIACOM - 2016 3RD INTERNATIONAL CONFERENCE ON COMPUTING FOR SUSTAINABLE GLOBAL DEVELOPMENT, 2016, : 1368 - 1372
  • [23] Engagement-Based Loyalty: The Effects of Social Media Engagement on Customer Loyalty in the Travel Industry
    van Asperen, Marloes
    de Rooij, Pieter
    Dijkmans, Corne
    [J]. INTERNATIONAL JOURNAL OF HOSPITALITY & TOURISM ADMINISTRATION, 2018, 19 (01) : 78 - 94
  • [24] Mobile Customer Relationship Management
    Li, Gang
    Wang, Xianhuii
    [J]. SEVENTH WUHAN INTERNATIONAL CONFERENCE ON E-BUSINESS, VOLS I-III: UNLOCKING THE FULL POTENTIAL OF GLOBAL TECHNOLOGY, 2008, : 410 - 415
  • [25] Brand Management in the Era of Social Media: Social Visibility of Consumption and Customer Brand Identification
    So, Kevin Kam Fung
    Wu, Laurie
    Xiong, Lina
    King, Ceridwyn
    [J]. JOURNAL OF TRAVEL RESEARCH, 2018, 57 (06) : 727 - 742
  • [26] Mobile customer relationship management and mobile security
    Sanayei, Ali
    Mirzaei, Abas
    [J]. GLOBAL E-SECURITY, PROCEEDINGS, 2008, 12 : 274 - 287
  • [27] Leading Logistics Firms' Re-Engineering through the Optimization of the Customer's Social Media and Website Activity
    Sakas, Damianos P.
    Reklitis, Dimitrios P.
    Terzi, Marina C.
    [J]. ELECTRONICS, 2023, 12 (11)
  • [28] Building customer database for mobile customer relationship management
    Sinisalo, Jaakko
    Salo, Jari
    Karjaluoto, Heikki
    Leppaniemi, Matti
    Zhao, Xiande
    [J]. PROCEEDINGS OF THE FOURTH INTERNATIONAL CONFERENCE ON INFORMATION AND MANAGEMENT SCIENCES, 2005, 4 : 109 - 115
  • [29] "Palisade"-A Student Friendly Social Media Website
    Katla, Nithin
    Kumar, M. Goutham
    Pidugu, Rohithraj
    Shitharth, S.
    [J]. INTELLIGENT COMPUTING AND NETWORKING, IC-ICN 2021, 2022, 301 : 53 - 62