The effect of correlation between price and quality on consumer choice

被引:25
|
作者
Ordonez, LD [1 ]
机构
[1] Univ Arizona, Management & Policy Dept, Tucson, AZ 85721 USA
关键词
D O I
10.1006/obhd.1998.2794
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
According to the price-expectancy model of consumer choice, consumers evaluate products by comparing the actual price with a reference or expected price determined from (a) product's quality and (b) the price-quality correlation of the product category. Choices between hypothetical products of beer are used to test the model against a model without a reference price. Consistent with the price-expectancy model, product preferences varied with the subjective correlation between price and quality: the relative preference for higher priced/higher quality products over lower priced/lower quality products increased as the subjective correlation increased. For some pairs, the correlation between price and quality created a preference reversal across contexts: the higher priced/higher quality product was chosen over the lower priced/lower quality product in the higher correlational context, but the lower priced/lower quality product was chosen over the higher priced/higher quality product in the lower correlational context, An additional study provided evidence that the price-quality correlation affects reference price, rather than reference quality, formation. (C) 1998 academic Press.
引用
收藏
页码:258 / 273
页数:16
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