A model of Air Transport Passenger Incidents and Rights

被引：2
|
作者：
Rodriguez-Doncel, Victor [1 ]
Santos, Cristiana [2 ]
Casanovas, Pompeu [2 ,3 ]
机构：
[1] Univ Politecn Madrid, Ontol Engn Grp, Madrid, Spain
[2] Autonomous Univ Barcelona, Inst Law & Technol, Barcelona, Spain
[3] RMIT Univ, Ctr Appl Social Sci, Melbourne, Vic, Australia
来源：
LEGAL KNOWLEDGE AND INFORMATION SYSTEMS | 2014年 / 271卷
关键词：
ontology; air transport passenger rights; incidents; dispute resolution; INFORMATION; LAW;
D O I：
10.3233/978-1-61499-468-8-55
中图分类号：
TP18 [人工智能理论];
学科分类号：
081104 ; 0812 ; 0835 ; 1405 ;
摘要：
This paper describes a representation of the legal framework in the air transport passenger's rights domain and the foremost incidents that trigger the top of consumer complaints ranking in the EU. It comprises the development of a small network of three ontologies, formalisation of scenarios, specification of properties and identification of relations. The approach is illustrated by means of a case study based in the context of a real life cancelled flight incident. This is part of an intended support-system that aims to provide both consumers and companies with relevant legal information to enhance the decision-making process.
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页码：55 / 60
页数：6
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