Operationally deploying Six Sigma

被引：0
|
作者：
Martens, SL [1 ]
机构：
[1] Six Sigma Qual & Performance Measurement, Amer Express Financial Advisors, Minneapolis, MN 55440 USA
来源：
ASQ'S 55TH ANNUAL QUALITY CONGRESS PROCEEDINGS | 2001年
关键词：
improvement; quality; voice of the customer;
D O I：
暂无
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
This paper discusses the three strategic elements necessary for successfully implementing and executing six sigma in a company. Additionally, the specific six sigma structure employed at American Express Financial Advisors (AEFA) Client Services Organization (CSO) and challenges for 2001 will be discussed.
引用
收藏
页码：751 / 755
页数：5
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