The customer marketing method: How to implement and profit from customer relationship management

被引：0
|
作者：
Jortberg, M
机构：
来源：
JOURNAL OF PRODUCT INNOVATION MANAGEMENT | 2001年 / 18卷 / 05期
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中图分类号：
F [经济];
学科分类号：
02 ;
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页码：352 / 353
页数：2
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