Communication in Diagnostic Radiology: Meeting the Challenges of Complexity

被引:39
|
作者
Larson, David B. [1 ]
Froehle, Craig M. [2 ,3 ]
Johnson, Neil D. [4 ]
Towbin, Alexander J. [4 ]
机构
[1] Stanford Univ, Sch Med, Dept Radiol, Stanford, CA 94305 USA
[2] Univ Cincinnati, Coll Business, Dept Operat Business Analyt & Informat Syst, Cincinnati, OH USA
[3] Cincinnati Childrens Hosp Med Ctr, Ctr Hlth Syst Excellence, Cincinnati, OH 45229 USA
[4] Cincinnati Childrens Hosp Med Ctr, Dept Radiol, Cincinnati, OH 45229 USA
关键词
communication; complexity; information technology; value stream; UNITED-STATES; MANAGEMENT; DESIGN; MEDIA; CARE;
D O I
10.2214/AJR.14.12949
中图分类号
R8 [特种医学]; R445 [影像诊断学];
学科分类号
1002 ; 100207 ; 1009 ;
摘要
OBJECTIVE. As patients and information flow through the imaging process, value is added step-by-step when information is acquired, interpreted, and communicated back to the referring clinician. However, radiology information systems are often plagued with communication errors and delays. This article presents theories and recommends strategies to continuously improve communication in the complex environment of modern radiology. CONCLUSION. Communication theories, methods, and systems that have proven their effectiveness in other environments can serve as models for radiology.
引用
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页码:957 / 964
页数:8
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