Leading edge quality approaches in non-manufacturing organizations

被引：0
|
作者：
Bane, R [1 ]
机构：
[1] Ron Bane Consulting, Sacramento, CA 95833 USA
来源：
ASQ'S 56TH ANNUAL QUALITY CONGRESS PROCEEDINGS | 2002年
关键词：
lean manufacturing; six sigma; non-manufacturing;
D O I：
暂无
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
This paper will demonstrate how lean. manufacturing, six sigma, and similar leading improvement approaches have been applied successfully to service, education, and other non-manufacturing environments. Although in some cases the organizations did not use the same "labels" for the approaches, the utilization of the underlying concepts has produced significant organizational success.
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页码：245 / 249
页数：5
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