Leading edge quality approaches in non-manufacturing organizations

被引：0
|
作者：
Bane, R [1 ]
机构：
[1] Ron Bane Consulting, Sacramento, CA 95833 USA
来源：
ASQ'S 56TH ANNUAL QUALITY CONGRESS PROCEEDINGS | 2002年
关键词：
lean manufacturing; six sigma; non-manufacturing;
D O I：
暂无
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
This paper will demonstrate how lean. manufacturing, six sigma, and similar leading improvement approaches have been applied successfully to service, education, and other non-manufacturing environments. Although in some cases the organizations did not use the same "labels" for the approaches, the utilization of the underlying concepts has produced significant organizational success.
引用
收藏
页码：245 / 249
页数：5
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