Funder demands for quality management in the non-profit sector: challenges and responses in a non-profit infrastructure network

被引：6
|
作者：
Morris, Tila [1 ]
Ogden, Susan M. [1 ]
机构：
[1] Glasgow Caledonian Univ, Dept Management, Glasgow G4 0BA, Lanark, Scotland
来源：
PUBLIC MONEY & MANAGEMENT | 2011年 / 31卷 / 02期
关键词：
FOR-PROFIT; PERFORMANCE;
D O I：
10.1080/09540962.2011.560703
中图分类号：
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要：
External pressure by funders can be a catalyst for a more proactive and strategic approach to quality management in the non-profit sector, however it can also lead to cynical responses which do little to promote learning and improvement. This case study of a national infrastructure organization that supports a network of local non-profit organizations provides insight into the attitudes and challenges that can arise from such external, top-down pressure.
引用
收藏
页码：99 / 106
页数：8
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