Strategies for Shared Decision-making in Therapy for Patients with Oncological Disease - Quo vadis?

Shared decision-making (SDM) for therapeutic interventions in oncology is a complex process in which numerous person-, treatment-, and context-related factors can influence the choice of suitable treatment options and final treatment decisions. SDM plays a crucial role in this process by supporting the inclusion of the patient in the doctor-patient encounter and in treatment decision-making. Preference-sensitive decisions can render SDM a particular burden for the patient. Both physicians and patients see the lack of patient preparation as limiting the effectiveness of SDM. Electronic or web-based patient decision aids could help prepare patients with an oncologic diagnosis for the SDM process in advance of the physician-patient encounter. The aim of this review is to provide an up-to-date overview of the role of SDM and its future development in oncology. In doing so, the use of patient decision aids within a phase model of SDM for oncology will be highlighted with particular emphasis on the potential use of Chatbot technology to prepare patients for participation in SDM and to optimize physician-patient communication.The paper also highlights some major research gaps for the future development of Chatbots as patient decision aids in oncology.