Expertise Judgment and Communication Accommodation in Linguistic Styles in Computer-Mediated and Face-to-Face Groups

被引：10

作者：

Liao, Wang ^{[1
]}

Bazarova, Natalya N. ^{[1
]}

Yuan, Y. Connie ^{[1
]}

机构：

[1] Cornell Univ, Dept Commun, Ithaca, NY USA

来源：

COMMUNICATION RESEARCH | 2018年 / 45卷 / 08期

关键词：

expertise judgment; communication accommodation; expectation states; status; computer-mediated communication; PROBLEM-SOLVING GROUPS; TASK GROUPS; PERCEIVED INFLUENCE; NONVERBAL BEHAVIOR; DOMINANCE; EXPECTATIONS; RECOGNITION; PERSPECTIVE; TECHNOLOGY; COMPETENCE;

D O I：

10.1177/0093650215626974

中图分类号：

G2 [信息与知识传播];

学科分类号：

05 ; 0503 ;

摘要：

Taking a communication approach to expertise, this study examined emergence of expertise through communication accommodation (CA) in 46 four-person face-to-face (FtF) and text-based computer-mediated communication (CMC) groups. We found that FtF members with a lower pre-discussion task confidence accommodated to the linguistic styles of those with a higher pre-discussion task confidence. Meanwhile, CA influenced post-discussion expertise judgment in CMC groups such that members who accommodated to others were judged as having less expertise. CA also influenced post-discussion expertise judgment in FtF groups after taking into account perceived task-oriented communication and perceived influence. The findings emphasize the important roles of CA and of communication channel in expertise emergence.

引用

页码：1122 / 1145

页数：24

共 50 条

[21] Group processes in solving two problems: face-to-face and computer-mediated communication
Adrianson, L
Hjelmquist, E
BEHAVIOUR & INFORMATION TECHNOLOGY, 1999, 18 (03) : 179 - 198
[22] Deception, Detection, Demeanor, and Truth Bias in Face-to-Face and Computer-Mediated Communication
Van Swol, Lyn M.
Braun, Michael T.
Kolb, Miranda R.
COMMUNICATION RESEARCH, 2015, 42 (08) : 1116 - 1142
[23] Interpersonal sensitivity in computer-mediated and face-to-face conversations
Boucher, Eliane M.
Hancock, Jeffrey T.
Dunham, Philip J.
MEDIA PSYCHOLOGY, 2008, 11 (02) : 235 - 258
[24] Face-to-face and computer-mediated communities, a comparative analysis
Etzioni, A
Etzioni, O
INFORMATION SOCIETY, 1999, 15 (04): : 241 - 248
[25] The effects of group expertise and task structure on decision making in face-to-face and computer-mediated settings
Yew, B
Roach, D
Mason, K
Edwards, R
DECISION SCIENCES INSTITUTE 1998 PROCEEDINGS, VOLS 1-3, 1998, : 889 - 891
[26] Getting a clue: The effects of communication media and information distribution on participation and performance in computer-mediated and face-to-face groups
Straus, SG
SMALL GROUP RESEARCH, 1996, 27 (01) : 115 - 142
[27] The Role of Linguistic Alignment on Question Development in Face-to-Face and Synchronous Computer-Mediated Communication Contexts: A Conceptual Replication Study
Kim, YouJin
Skalicky, Stephen
Jung, YeonJoo
LANGUAGE LEARNING, 2020, 70 (03) : 643 - 684
[28] Staying Connected: Computer-Mediated and Face-to-Face Communication in College Students' Dating Relationships
Boyle, Andrea M.
O'Sullivan, Lucia F.
CYBERPSYCHOLOGY BEHAVIOR AND SOCIAL NETWORKING, 2016, 19 (05) : 299 - 307
[29] Developing Relationships in Computer-Mediated Communication and Face-to-Face Setting: A Longitudinal Experimental Study
Mustafa, Hasrina
Bin Hassan, Md. Salleh
Bin Abu Hassan, Musa
Ismail, Narimah
Abu Samah, Bahaman
PERTANIKA JOURNAL OF SOCIAL SCIENCE AND HUMANITIES, 2007, 15 (02): : 85 - 96
[30] SILENCE IN FOREIGN LANGUAGE EDUCATION: FACE-TO-FACE AND COMPUTER-MEDIATED COMMUNICATION IN THE JAPANESE CONTEXT
Houghton, Stephanie
MEDIA IN FOREIGN LANGUAGE TEACHING AND LEARNING, 2011, 5 : 269 - 294

← 1 2 3 4 5 →