A product configuration approach for maximum customer satisfaction

被引：0
|
作者：
Lu Changming [1 ]
Zheng Shu [2 ]
Jin Wei [3 ]
Hu Bin [4 ]
Sheng Yanfa [2 ]
机构：
[1] Zhejiang Inst Mech & Elect Engn, Off Acad Affairs, Hangzhou, Zhejiang, Peoples R China
[2] Zhejiang Inst Mech & Elect Engn, Sch Mech Engn, Hangzhou, Zhejiang, Peoples R China
[3] Zhejiang Inst Mech & Elect Engn, Dept Design Arts, Hangzhou, Zhejiang, Peoples R China
[4] China Acad Art, Vocational Sch, Hangzhou, Peoples R China
来源：
COMPUTATIONAL MATERIALS SCIENCE, PTS 1-3 | 2011年 / 268-270卷
关键词：
design template; configuration design; customer requirements (CR); customer satisfaction; small agricultural machinery (SAM); DESIGN;
D O I：
10.4028/www.scientific.net/AMR.268-270.2091
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
Given the customer requirements for personalized product increased, the contradiction between actual products and customer satisfaction was existed. Analyzing the present situation of design templates, the product configuration approach based on design templates was proposed. The importance of template objects was sorted in descending to enhance the customer satisfaction for configuring product. A typical application of a small agricultural machinery product design was given to demonstrate the feasibility and effectiveness of the design approach.
引用
收藏
页码：2091 / +
页数：2
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