The relationship of leadership, team trust and team performance: A comparison of the service and manufacturing industries

被引:16
|
作者
Shen, Ming-Jian [1 ]
Chen, Ming-Chia [1 ]
机构
[1] Da Yeh Univ, Dacun Township 515, Changhua Cty, Taiwan
来源
SOCIAL BEHAVIOR AND PERSONALITY | 2007年 / 35卷 / 05期
关键词
leadership; team trust; team performance; service industry; manufacturing industry; Taiwan;
D O I
10.2224/sbp.2007.35.5.643
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
The objective of this study was to investigate and compare the relationships and variations among leadership, team trust and team performance in the service and manufacturing industries. The results of using structural equation modeling to conduct hypotheses testing show that leadership has a positive effect on team trust and team performance, and that team trust also has a positive effect on team performance. By using MANOVA analysis to test for significant variances in leadership, team trust and team performance in the service and manufacturing industries, a significant variance was discovered in the testing of instructed leadership, relational trust and institutional trust in both industries.
引用
收藏
页码:643 / 657
页数:15
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