Customer relationship management in banking sector and a model design for banking performance enhancement

被引：2
|
作者：
Onut, Semih [1 ]
Erdem, Ibrahim [1 ]
Hosver, Bora [2 ]
机构：
[1] Yildez Tech Univ, Dept Ind Engn, TR-80750 Istanbul, Turkey
[2] Customer Relat& Mkt Dept, TR-80670 Istanbul, Turkey
来源：
UNIFYING THEMES IN COMPLEX SYSTEMS IV | 2008年
关键词：
D O I：
10.1007/978-3-540-73849-7_41
中图分类号：
TP301 [理论、方法];
学科分类号：
081202 ;
摘要：
引用
收藏
页码：370 / +
页数：2
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