Robots and service innovation in health care

被引:26
|
作者
Oborn, Eivor [1 ]
Barrett, Michael [2 ]
Darzi, Ara [3 ]
机构
[1] Royal Holloway Univ London, Sch Management, Egham TW20 OEX, Surrey, England
[2] Univ Cambridge, Judge Business Sch, Cambridge, England
[3] Univ London Imperial Coll Sci Technol & Med, Dept BioSurg & Surg Technol, London, England
关键词
SURGERY;
D O I
10.1258/jhsrp.2010.010001
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Robots have long captured our imagination and are being used increasingly in health care. In this paper we summarize, organize and criticize the health care robotics literature and highlight how the social and technical elements of robots iteratively influence and redefine each other. We suggest the need for increased emphasis on sociological dimensions of using robots, recognizing how social and work relations are restructured during changes in practice. Further, we propose the usefulness of a 'service logic' in providing insight as to how robots can influence health care innovation. Journal of Health Services Research & Policy Vol 16 No 1, 2011: 46-50 (C) The Royal Society of Medicine Press Ltd 2011
引用
收藏
页码:46 / 50
页数:5
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