Business Processes Management Implementation in Health Sector

被引:0
|
作者
Lopez, Juan [1 ]
Hernan, Jorge [1 ]
Gutierrez, Jairo [2 ]
Medina, Harold [1 ]
Velez, Francisco [1 ]
Lopez, Francisco [3 ]
Gomez, Liliana [4 ]
Fernando Aristizabal, William [1 ]
Velez, Jorge [1 ]
Hernandez, Felipe [5 ]
机构
[1] Unidad Cent Valle Cauca, Vicerrectoria Invest, Tulua, Colombia
[2] Unidad Cent Valle Cauca, Tulua, Colombia
[3] Lv Consultores, Tulua, Colombia
[4] Uniminuto, Bogota, Colombia
[5] Fdn Conexis, Bogota, Colombia
关键词
Business Processes; Quality improvement; Emergency; Hospital Administration;
D O I
10.1109/ICAMCS.NET46018.2018.00038
中图分类号
TP301 [理论、方法];
学科分类号
081202 ;
摘要
Today the world is in a continuous change, where the organizations have to face the transformation and adapt to the demands. It is said that many companies need to improve and revise their processes to maintain their competitive advantages in an environment of continuous uncertainty. This is an original article where a "BPM (Business Process Management)" is implemented in the health sector that allows an organization to improve and review its critical business processes, a project that was carried out in "Ruben Cruz Velez Hospital" in the city of Tulud, Colombia, where the implementation of the emergency process was carried out, with the purpose of improving the quality of processes in the health sector, an important indicator that seeks the user to be the protagonist in health security systems, to find the synergy between the Information technologies in health organizations
引用
收藏
页码:184 / 189
页数:6
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