Theano: A Greek-speaking conversational agent for COVID-19

被引：0

作者：

Ventoura, Nikoletta ^{[1
]}

Palios, Kosmas ^{[1
]}

Vasilakis, Ioannis ^{[1
]}

Paraskevopoulos, Georgios ^{[1
,2
]}

Katsamanis, Athanasios ^{[1
,3
]}

Katsouros, Vassilis ^{[1
]}

机构：

[1] Athena Res Ctr, Inst Language & Speech Proc, Athens, Greece

[2] Natl Tech Univ Athens, Sch ECE, Athens, Greece

[3] Behav Signals Technol, Los Angeles, CA USA

来源：

NLP4POSIMPACT 2021: THE 1ST WORKSHOP ON NLP FOR POSITIVE IMPACT | 2021年

关键词：

NETWORKS;

D O I：

暂无

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

Conversational Agents (CAs) can be a proxy for disseminating information and providing support to the public, especially in times of crisis. CAs can scale to reach larger numbers of end-users than human operators, while they can offer information interactively and engagingly. In this work, we present Theano, a Greek-speaking virtual assistant for COVID-19. Theano presents users with COVID-19 statistics and facts and informs users about the best health practices as well as the latest COVID-19 related guidelines. Additionally, Theano provides support to end-users by helping them self-assess their symptoms and redirecting them to first-line health workers. The relevant, localized information that Theano provides, makes it a valuable tool for combating COVID-19 in Greece. Theano has already conversed with different users in more than 170 different conversations through a web interface as a chatbot and over the phone as a voice bot.

引用

页码：36 / 46

页数：11

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