EFFECTS OF TEAM DIVERSITY, TRANSFORMATIONAL LEADERSHIP, AND PERCEIVED ORGANIZATIONAL SUPPORT ON TEAM-LEARNING BEHAVIOR

I examined the effects of team diversity, and the moderating effects of transformational leadership and perceived organizational support, on team-learning behavior in South Korean companies. I classified diversity into surface-level diversity, deep-level diversity, and differential attitudes toward diversity. I conducted empirical research with 133 teams across 5 industries. As expected, the results showed that team diversity exerted negative effects on team-learning behavior. However, in teams with strong transformational leadership, the negative effects of deep-level diversity diminished, and in teams whose members had a strong perception of organizational support, the negative effects of differential attitudes toward diversity also decreased. Theoretical and managerial implications are discussed.