MODELING AND SHIFTING FOCUS AS A FACILITATOR FOR INTENTIONAL EMERGENCE IN TRANSFORMATION DESIGN

In this paper we discuss the phenomenon "intentional emergence" in a transformation design context. We examine modeling and play enablers for intentional emergence and report on experiences with the Lego Serious Play method. The empirical observations are based on a real-time transformation design project called The Good Elderly Life, in which we focus on especially initial project scoping and problem investigations. Based on an analysis of video-material and interviews, we have found indications which suggest that intentional emergence - in relation to project scoping and problem investigation can be facilitated by a constant shift between a project mindset and a modeling mindset. This is, a constant shift between focusing on the overall scoping of the project and focusing on fitting together the details of making different models which represent various insights on the project.