The Relationship between Iranian Shopping Websites Quality and Costumer Satisfaction

被引：0
|
作者：
Rasolinezhad, Ehsan [1 ]
机构：
[1] Univ Tehran, Fac Econ, Tehran 14174, Iran
来源：
TENTH WUHAN INTERNATIONAL CONFERENCE ON E-BUSINESS, VOLS I AND II | 2011年
关键词：
Shopping websites; Customer satisfaction; Quality;
D O I：
暂无
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
The new generation of markets has electronic customer, electronic trade and electronic seller. The impacts of these parts on each other are very important due to have white market. In this research we analyze the effects of the chosen Iranian shopping website quality as an electronic trade on customer satisfaction as an electronic customer. The main results are shown quality has a strong impact and electronic trust has a reasonable impact on satisfaction.
引用
收藏
页码：266 / 269
页数：4
相关论文
共 50 条
  • [41] The antecedents and consequents of relationship quality in internet shopping
    Chung, Ki-Han
    Shin, Jae-Ik
    [J]. ASIA PACIFIC JOURNAL OF MARKETING AND LOGISTICS, 2010, 22 (04) : 473 - 491
  • [42] Relationship between quality of work life and career advancement among Iranian academics
    Parsa, Bita
    Bin Idris, Khairudin
    Bin Abu Samah, Bahaman
    Wahat, Nor Wahiza Binti Abdul
    Parsa, Parisa
    [J]. ERPA INTERNATIONAL CONGRESS ON EDUCATION (ERPA CONGRESS 2014), 2014, 152 : 108 - 111
  • [43] Relationship between diet quality and depression among Iranian older adults in Tehran
    Maedeh Chegini
    Pedram Shirani
    Nasrin Omidvar
    Hassan Eini-Zinab
    Fatemeh Pour-Ebrahim
    Arezoo Rezazadeh
    [J]. BMC Geriatrics, 22
  • [44] Relationship between diet quality and depression among Iranian older adults in Tehran
    Chegini, Maedeh
    Shirani, Pedram
    Omidvar, Nasrin
    Eini-Zinab, Hassan
    Pour-Ebrahim, Fatemeh
    Rezazadeh, Arezoo
    [J]. BMC GERIATRICS, 2022, 22 (01)
  • [45] Relationship between quality of work life and efficiency in Iranian operating room personnel
    Gorji, Alimorad Heidari
    Mousavi, Elahe
    Soleimani, Aria
    Ranjbar, Mansour
    [J]. JOURNAL OF NURSING AND MIDWIFERY SCIENCES, 2018, 5 (02) : 59 - 62
  • [46] Online Shopping Loyalty: The Role of Quality, Trust, Value, and Satisfaction
    Suhartanto, Dwi
    Ruhadi
    Triyuni, N. N.
    Leo, Gundur
    [J]. ADVANCED SCIENCE LETTERS, 2018, 24 (01) : 735 - 738
  • [47] Tone of Writing on Fashion Retail Websites, Social Support, e-Shopping Satisfaction, and Category Knowledge
    Lee, Eun-Jung
    Hahn, Kim
    [J]. CLOTHING AND TEXTILES RESEARCH JOURNAL, 2015, 33 (02) : 143 - 159
  • [48] The relationship between dyspnea and patient satisfaction with quality of life in advanced cancer
    Digant Gupta
    Christopher G. Lis
    James F. Grutsch
    [J]. Supportive Care in Cancer, 2007, 15 : 533 - 538
  • [49] Assessing the relationship between patient satisfaction and clinical quality in an ambulatory setting
    Bosko, Tawnya
    Wilson, Kathryn
    [J]. JOURNAL OF HEALTH ORGANIZATION AND MANAGEMENT, 2016, 30 (07) : 1063 - 1080
  • [50] The Relationship Between Religiosity, Service Quality, Customer Satisfaction and Customer Loyalty
    Setiawan, Fadli
    Idris, Idris
    Abror, Abror
    [J]. PROCEEDINGS OF THE 2ND PADANG INTERNATIONAL CONFERENCE ON EDUCATION, ECONOMICS, BUSINESS AND ACCOUNTING (PICEEBA-2 2018), 2018, 64 : 517 - 525
12345