user

A psychometric analysis of the patient satisfaction with nursing care quality questionnaire: An actionable approach to measuring patient satisfaction

被引：100
|
作者：
Laschinger, HS [1 ]
Hall, LM
Pedersen, C
Almost, J
机构：
[1] Univ Western Ontario, Sch Nursing, London, ON N6A 5C1, Canada
[2] Univ Toronto, Nursing Hlth Serv Res Unit, Toronto, ON, Canada
来源：
JOURNAL OF NURSING CARE QUALITY | 2005年 / 20卷 / 03期
关键词：
instrument development; nursing care; patient satisfaction; quality of care;
D O I：
10.1097/00001786-200507000-00006
中图分类号：
R47 [护理学];
学科分类号：
1011 ;
摘要：
Patient satisfaction with nursing care quality is an important indicator of the quality of care provided in hospitals. This study tested a newly developed patient-centered measure of patient satisfaction with nursing care quality within a random sample of 14 hospitals in Ontario, Canada. Results of this study revealed that the newly developed instrument had excellent psychometric properties. Total scores on satisfaction with nursing care were strongly related to overall satisfaction with the quality of care received during hospitalization. The results of this study yielded actionable, patient-focused results that can be used by managers to address areas requiring improvement.
引用
收藏
页码：220 / 230
页数：11
相关论文
共 50 条
  • [31] Measuring patient satisfaction on quality of anaesthesia
    Kumar, V.
    Srinivasaiah, R.
    Venkatramaiah, S.
    [J]. ANAESTHESIA, 2021, 76 : 86 - 86
  • [32] Measuring patient satisfaction for quality improvement
    Harris, LE
    Swindle, RW
    Mungai, SM
    Weinberger, M
    Tierney, WM
    [J]. MEDICAL CARE, 1999, 37 (12) : 1207 - 1213
  • [33] Evaluation of patient satisfaction with nursing care: quantitative or qualitative approach?
    Merkouris, A
    Papathanassoglou, EDE
    Lemonidou, C
    [J]. INTERNATIONAL JOURNAL OF NURSING STUDIES, 2004, 41 (04) : 355 - 367
  • [34] QUALITY OF CARE AND PATIENT SATISFACTION - A REVIEW OF MEASURING-INSTRUMENTS
    VANCAMPEN, C
    SIXMA, H
    FRIELE, RD
    KERSSENS, JJ
    PETERS, L
    [J]. MEDICAL CARE RESEARCH AND REVIEW, 1995, 52 (01) : 109 - 133
  • [35] QUALITY OF CARE IS POORLY EVALUATED BY MEASURING PATIENT'S SATISFACTION
    Boyer, Laurent
    Barlesi, F.
    Antoniotti, S.
    Thomas, P. A.
    Barrau, K.
    Auquier, P.
    [J]. QUALITY OF LIFE RESEARCH, 2004, 13 (09) : 1601 - 1601
  • [36] Measuring patient satisfaction with the Polish version of the Newcastle Satisfaction with Nursing Scale
    Gutysz-Wojnicka, Aleksandra
    Dyk, Danuta
    Cudak, Edyta
    Ozga, Dorota
    [J]. SCANDINAVIAN JOURNAL OF CARING SCIENCES, 2013, 27 (02) : 311 - 318
  • [37] Comparison of psychometric and clinimetric methods for measuring patient satisfaction
    Lang, C
    Concato, J
    Holmboe, ES
    [J]. JOURNAL OF CLINICAL EPIDEMIOLOGY, 2000, 53 (04) : 439 - 440
  • [38] Patient satisfaction with nursing care: a concept analysis within a nursing framework
    Wagner, Debra
    Bear, Mary
    [J]. JOURNAL OF ADVANCED NURSING, 2009, 65 (03) : 692 - 701
  • [39] PATIENT SATISFACTION QUESTIONNAIRE
    MANGELSDORFF, AD
    [J]. MEDICAL CARE, 1979, 17 (01) : 86 - 90
  • [40] Validation of patient satisfaction with health care questionnaire
    Hassan, NB
    Shaharom, H
    Rahman, ARA
    Ismail, HC
    [J]. JOURNAL OF HYPERTENSION, 2004, 22 : S211 - S211
12345