The Usage of Social Media in Crisis Communication

被引：0

作者：

Miettinen, Antti ^{[1
]}

Nousiainen, Jani ^{[1
]}

Rajamaki, Jyri ^{[1
]}

Knuuttila, Juha ^{[2
]}

机构：

[1] Laurea Univ Appl Sci, Res Dev & Innovat, Espoo, Finland

[2] Turku Univ Appl Sci, Turku, Finland

来源：

2015 SECOND INTERNATIONAL CONFERENCE ON COMPUTER SCIENCE, COMPUTER ENGINEERING, AND SOCIAL MEDIA (CSCESM) | 2015年

关键词：

c Social media; Crisis communication; SWOT analysis;

D O I：

暂无

中图分类号：

TP39 [计算机的应用];

学科分类号：

081203 ; 0835 ;

摘要：

The usage of social media (SOME) has increased during the last few years due the increase in the amount of smartphones. SOME has emerged alongside the traditional channels of communication in crisis communication. SOME has become extremely popular in recent years and the authorities have adopted it as part of their communication strategy. This paper explains how SOME is used in crisis situations, what kind of strengths, weaknesses, opportunities and threats (SWOT) it has, and how its use could be improved.

引用

页码：13 / 18

页数：6

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