The organization of knowledge work

The article focuses on two questions: How is knowledge work organized and what are the consequences for the concept of organization? knowledge work is defined as an action without programmed ends and means, therefore constituted by the need for the exchange of data and the interactive generation of new forms of knowledge. The term knowledge work is then reconstructed in the light of the discourse of economics, systems theory and the sociology of work. It is shown that knowledge work cannot be managed in a traditional way by control and influence from the outside. In the analysis of the means of contextual coordination, the scope of the freedom of action is emphasized, stipulating intrinsic motivation and unintended coordination. When knowledge work is defined in this manner, readjustments to the term of organization have to be made. These are illustrated by drawing on two examples: partnerships and circular organizing.