Examining the effects of an interprofessional crew resource management training intervention on perceptions of patient safety

被引:10
|
作者
Wu, Wan-Ting [1 ]
Wu, Yung-Lung [2 ]
Hou, Shaw-Min [3 ,4 ]
Kang, Chun-Mei [5 ]
Huang, Chi-Hung [6 ]
Huang, Yu-Ju [5 ]
Wang, Victoria Yue An [7 ]
Wang, Pa-Chun [8 ]
机构
[1] Taipei Hosp, Ctr Management, Minist Hlth & Welf, New Taipei, Taiwan
[2] Cathay Gen Hosp, Dept Emergency, Taipei, Taiwan
[3] Cathay Gen Hosp, Div Cardiovasc Surg, Dept Surg, Taipei, Taiwan
[4] Fu Jen Catholic Univ, Sch Med, New Taipei, Taiwan
[5] Cathay Gen Hosp, Dept Nursing, Taipei, Taiwan
[6] Cathay Gen Hosp, Dept Cardiol, Taipei, Taiwan
[7] Stanford Univ, Dept Comp Sci, Stanford, CA 94305 USA
[8] Cathay Gen Hosp, Qual Management Ctr, 280 Sec 4 Jen Ai Rd, Taipei 106, Taiwan
关键词
Crew resource management; human factors attitude; interprofessional education; satisfaction; teamwork; HEALTH-CARE; IMPACT;
D O I
10.1080/13561820.2016.1181612
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
This article reports the results from a study that employed an interprofessional crew resource management (CRM) education programme in the emergency and critical care departments. The study aimed to investigate the effectiveness of this intervention of participants' satisfaction and safety attitude changes using a satisfaction questionnaire and the Human Factors Attitude Survey (HFAS). Overall, participants responded positively to the CRM training93.4% were satisfied, 93.1% agreed that it enhanced patient safety and care quality, 85.7% agreed that it increased their confidence, 86.4% agreed that it reduced practice errors, and 90.8% agreed that it would change their behaviours. Overall, the participants reported positive changes in their attitudes regarding 22 of the 23 HFAS questions.
引用
收藏
页码:536 / 538
页数:3
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