Automation of interlibrary loan services: effects on the patron and the library

被引：3

作者：

Porat, L ^{[1
]}

机构：

[1] Univ Haifa, Lib, IL-31999 Haifa, Israel

来源：

INTERLENDING & DOCUMENT SUPPLY | 2001年 / 29卷 / 03期

关键词：

automation; Israel; customer service; interlibrary lending; libraries;

D O I：

10.1108/02641610110400293

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

The growing need for libraries to minimise expenses and reduce the number of labour-intensive tasks has prompted the ILL unit of the library at the University of Haifa in Israel to undertake a systematic process of automation. The article describes the process and development of this automation and assesses the extent to which it has improved customer service. Also outlined are ways in which the library has benefited from the automation.

引用

页码：108 / 113

页数：6

共 50 条

[21] Interlibrary loan and document delivery in the larger academic library
不详
SOUTH AFRICAN JOURNAL OF LIBRARIES AND INFORMATION SCIENCE, 2005, 71 (03)
[22] CANADIAN ADVANCES IN THE APPLICATION OF ELECTRONIC MAIL AND INTERLIBRARY LOAN AUTOMATION
LUNAU, CD
INTERLENDING & DOCUMENT SUPPLY, 1988, 16 (02): : 58 - 64
[23] CALIS: interlibrary loan and document delivery services in China
Yao, Xiaoxia
Zeng, Lijun
INTERLENDING & DOCUMENT SUPPLY, 2012, 40 (02): : 111 - 114
[24] The world is your library, or the state of international interlibrary loan in 2015
Munson, Kurt
Thompson, Hilary H.
Cabaniss, Jason
Nance, Heidi
Erlandsen, Poul
INTERLENDING & DOCUMENT SUPPLY, 2016, 44 (02): : 44 - 57
[25] THE ROLE OF COMMERCIAL DOCUMENT DELIVERY SERVICES IN INTERLIBRARY LOAN
KENNEDY, S
INTERLENDING & DOCUMENT SUPPLY, 1987, 15 (03): : 67 - 73
[26] How the virtual library transforms interlibrary loan - The OhioLINK experience
Kohl, D
INTERLENDING AND DOCUMENT SUPPLY: RESOURCE SHARING POSSIBILITIES AND BARRIERS, PROCEEDINGS, 1998, : 173 - 178
[27] Compact disk indexes effect on interlibrary loan at a university library
Siddiqui, MA
LIBRI, 1995, 45 (3-4): : 178 - 185
[28] INTERLIBRARY LOAN
KELLY, J
COLLEGE & RESEARCH LIBRARIES, 1976, 37 (02): : 167 - 167
[29] Interlibrary loan in Turkiye: interlibrary loan tracking system (KITS)
Akgul, Rumeysa Colden
Dogan, Guleda
INFORMATION DISCOVERY AND DELIVERY, 2023,
[30] IMPACT OF DOCLINE ON INTERLIBRARY LOAN SERVICE AT THE NATIONAL LIBRARY OF MEDICINE
LACROIX, EM
DUTCHER, GA
BULLETIN OF THE MEDICAL LIBRARY ASSOCIATION, 1989, 77 (01): : 42 - 47

← 1 2 3 4 5 →