Cultural orientations and product innovation in the Ghanaian banking sector

被引:8
|
作者
Asaah, Jenkins Atarisigna [1 ]
Yunfei, Shao [1 ]
Wadei, Kwame Ansong [1 ]
Nkrumah, Kofi Frimpong Adasa [1 ]
机构
[1] Univ Elect Sci & Technol China, Sch Management & Econ, Qingshuihe Campus 2006,Xiyuan Ave, Chengdu, Peoples R China
来源
SERVICE INDUSTRIES JOURNAL | 2020年 / 40卷 / 7-8期
关键词
Innovate-oriented culture; compete-oriented culture; product innovation; financial performance; extrinsic motivators; ORGANIZATIONAL CULTURE; INTRINSIC MOTIVATION; EXTRINSIC MOTIVATIONS; COMPETITIVE STRATEGY; PERFORMANCE; REWARDS; WORK; CONTINGENCY; ENVIRONMENT; OWNERSHIP;
D O I
10.1080/02642069.2019.1569635
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
The Ghanaian banking sector plays a major role in the socio-economic development of the country. However, the banks are faced with many challenges which include growing customers' demands, inadequate innovation practices and poor financial performance. With the advent of Information Communication Technologies (ICTs), there are calls for the banks to be more innovative. The paper explores the influence of organizational cultural orientations on product innovation. It also examines the moderating effect of extrinsic motivators on such relationships. Hypotheses were formulated and tested using data collected from the banking sector in Ghana. The findings are that innovate-oriented and compete-oriented cultures have a direct positive influence on product innovation. Both Informational Extrinsic Motivators (IEMs) and Controlling Extrinsic Motivators (CEMs) moderate the relationship between innovate-oriented, compete-oriented cultures and product innovation such that they diminish the positive relationship that exists between such variables. The paper offers theoretical contribution and managerial implications which are discussed. ????????????????????????????,????????????,??????????,????????,?????????????????(ICTs)????, ????????????????????????????????????????, ??????????????????????????????????????????????????,?????????????????????????????? ?????????????????????????????????????????????????????????????????????????????????????????????????????? ???????????,???????????
引用
收藏
页码:518 / 541
页数:24
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