Cultural orientations and product innovation in the Ghanaian banking sector

被引:8
|
作者
Asaah, Jenkins Atarisigna [1 ]
Yunfei, Shao [1 ]
Wadei, Kwame Ansong [1 ]
Nkrumah, Kofi Frimpong Adasa [1 ]
机构
[1] Univ Elect Sci & Technol China, Sch Management & Econ, Qingshuihe Campus 2006,Xiyuan Ave, Chengdu, Peoples R China
来源
SERVICE INDUSTRIES JOURNAL | 2020年 / 40卷 / 7-8期
关键词
Innovate-oriented culture; compete-oriented culture; product innovation; financial performance; extrinsic motivators; ORGANIZATIONAL CULTURE; INTRINSIC MOTIVATION; EXTRINSIC MOTIVATIONS; COMPETITIVE STRATEGY; PERFORMANCE; REWARDS; WORK; CONTINGENCY; ENVIRONMENT; OWNERSHIP;
D O I
10.1080/02642069.2019.1569635
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
The Ghanaian banking sector plays a major role in the socio-economic development of the country. However, the banks are faced with many challenges which include growing customers' demands, inadequate innovation practices and poor financial performance. With the advent of Information Communication Technologies (ICTs), there are calls for the banks to be more innovative. The paper explores the influence of organizational cultural orientations on product innovation. It also examines the moderating effect of extrinsic motivators on such relationships. Hypotheses were formulated and tested using data collected from the banking sector in Ghana. The findings are that innovate-oriented and compete-oriented cultures have a direct positive influence on product innovation. Both Informational Extrinsic Motivators (IEMs) and Controlling Extrinsic Motivators (CEMs) moderate the relationship between innovate-oriented, compete-oriented cultures and product innovation such that they diminish the positive relationship that exists between such variables. The paper offers theoretical contribution and managerial implications which are discussed. ????????????????????????????,????????????,??????????,????????,?????????????????(ICTs)????, ????????????????????????????????????????, ??????????????????????????????????????????????????,?????????????????????????????? ?????????????????????????????????????????????????????????????????????????????????????????????????????? ???????????,???????????
引用
收藏
页码:518 / 541
页数:24
相关论文
共 50 条
  • [1] Adoption of financial innovation in the Ghanaian banking industry
    Domeher, Daniel
    Frimpong, Joseph M.
    Appiah, Thomas
    [J]. AFRICAN REVIEW OF ECONOMICS AND FINANCE-AREF, 2014, 6 (02): : 88 - 114
  • [2] COMPETITION AND INNOVATION IN BANKING SECTOR
    Capraru, Bogdan
    Ihnatov, Iulian
    Pintilie, Nicoleta-Livia
    [J]. EUFIRE 2018: EUROPEAN FINANCIAL REGULATION, 2018, : 87 - 108
  • [3] Banking sector reforms and customer switching intentions: evidence from the Ghanaian banking industry
    Senanu, Bright
    Narteh, Bedman
    [J]. JOURNAL OF FINANCIAL SERVICES MARKETING, 2023, 28 (01) : 15 - 29
  • [4] The Effects of Technological Innovation on the Banking Sector
    Campanella F.
    Della Peruta M.R.
    Del Giudice M.
    [J]. Journal of the Knowledge Economy, 2017, 8 (1) : 356 - 368
  • [5] Emiratization and Workforce Innovation in Banking Sector
    Tee, Kienpin
    Li, Xiaoshu
    [J]. JOURNAL OF THE KNOWLEDGE ECONOMY, 2022, 13 (04) : 3103 - 3122
  • [6] Emiratization and Workforce Innovation in Banking Sector
    Kienpin Tee
    Xiaoshu Li
    [J]. Journal of the Knowledge Economy, 2022, 13 : 3103 - 3122
  • [7] Banking sector reforms and customer switching intentions: evidence from the Ghanaian banking industry
    Bright Senanu
    Bedman Narteh
    [J]. Journal of Financial Services Marketing, 2023, 28 : 15 - 29
  • [8] TECHNOLOGIES AND INNOVATION IN THE MANAGEMENT OF THE BANKING SECTOR
    Cerchia, Alina Elena
    Oachesu, Madalina
    Constantin, Mihai
    [J]. STRATEGICA: CHALLENGING THE STATUS QUO IN MANAGEMENT AND ECONOMICS, 2018, : 371 - 381
  • [9] MOTIVATION OF THE BANKING SECTOR EMPLOYEES IN THE CONTEXT OF THEIR VALUE ORIENTATIONS
    Kuzmynchuk, N.
    Kutsenko, T.
    Terovanesova, O.
    Zhezherun, Yu
    [J]. FINANCIAL AND CREDIT ACTIVITY-PROBLEMS OF THEORY AND PRACTICE, 2020, 3 (34): : 63 - 69
  • [10] Effects of internal marketing on strategic orientations in the banking sector
    Mazzarolo, Aloisio Henrique
    Mainardes, Emerson Wagner
    Montemor, Danilo Soares
    [J]. INTERNATIONAL JOURNAL OF BANK MARKETING, 2021, 39 (05) : 810 - 833